Terms & Refund Policy

Last updated: January 2026

Payment Processing

All transactions on Built&Written are securely processed through Stripe, a leading payment processor trusted by millions of businesses worldwide. Your payment information is encrypted and never stored on our servers.

Refund Policy

We want you to be completely satisfied with your subscription. If you're not happy with our service, you may request a full refund within the first 10 days of your subscription.

Refund Eligibility

  • Subscription must be less than 10 days old
  • Refund requests are processed through our support team
  • Refunds are issued to the original payment method
  • Processing time is typically 5-10 business days

How to Request a Refund

To request a refund, please contact our support team with your account email and the reason for your request. We'll process eligible refunds promptly and notify you once the refund has been issued.

Questions?

If you have any questions about our payment processing or refund policy, please don't hesitate to reach out to our support team.